The Social Grove Privacy Policy
This Privacy Policy applies between you (“the User”) and The Social Grove ([The Social Grove Ltd]), the owner and provider of this Website. The Social Grove takes the privacy of your information very seriously. This policy explains how we collect, use, store and share personal data in connection with your use of this Website and our influencer-marketing services.
Please read it carefully.
What data do we collect?
The Social Grove may collect:
Personal identification details – name, e-mail address, phone number
Demographic information – postcode, preferences, interests
Social-media handles and public profile information (when relevant to campaigns)
Technical data – IP address, browser type, referring pages, cookie IDs
How do we collect your data?
We collect data when you:
Submit your details through any contact form on the Website
Phone, e-mail, write to us, or contact us via social media
Register or set up an account to receive our products or services
Use our services as a client or an influencer partner
Browse the Website (via cookies and similar technologies)
We may also receive data from:
Google and other analytics tools
Publicly available sources (e.g., Companies House, social-media profiles)
Other influencer-marketing or talent agencies who introduce you to us
Social-media platforms when you interact with our content
How will we use your data?
We process your data so that we can:
Provide and improve our products and services
Add influencers to our private database for campaign matching
E-mail you with marketing or insight content you may find useful
Notify you about relevant opportunities or collaborations
Detect and prevent fraud or misuse of our services
We only share your data with:
Our employees, agents and professional advisers (for business purposes)
Clients, suppliers and subcontractors when needed to deliver a campaign
Credit-reference or anti-fraud agencies (if we need to verify payments)
How do we store your data?
We use technical and organisational measures to safeguard your information:
Data is stored on secure, password-protected servers
Access is limited to authorised staff on a need-to-know basis
Back-ups are encrypted and kept in secure cloud storage
We keep your data only as long as necessary to fulfil the purposes above or to comply with legal, tax or regulatory requirements. Even after deletion requests, data may remain on backup media for these obligations.
Marketing
With your consent, The Social Grove may send you information about our services that we think you’ll like. You can opt out at any time by clicking “unsubscribe” in marketing e-mails or by e-mailing hello@thesocialgrove.com. We will never sell your data to third parties for their own marketing.
Your data-protection rights
You have the right to:
Access – request copies of your personal data (we may charge a small fee).
Rectification – correct inaccurate or incomplete information.
Erasure – ask us to delete your personal data in certain circumstances.
Restrict processing – ask us to limit how we use your data.
Object – object to our processing of your data in certain cases.
Data portability – request we transfer data to another organisation or to you.
We must respond within one month. To exercise any right, e-mail info@thesocialgrove.com
Cookies
Cookies are simple text files that help us recognise repeat visitors, keep you logged in, and understand how the Website is used.
How we use cookies
Keep you signed in
Analyse site traffic and performance (anonymously)
Count visitor numbers
Types of cookies we use
Functionality cookies – remember preferences such as language or region
Analytical / performance cookies – help us see how visitors navigate pages
Managing cookies
Most browsers accept cookies by default, but you can disable them via your browser settings. For details see allaboutcookies.org.
Privacy policies of other websites
The Website may contain links to external sites. This Privacy Policy applies only to The Social Grove. If you click a link to another website, please read its privacy policy.
Changes to our Privacy Policy
We review this policy regularly. Any updates will appear on this page. Last updated: 29 April 2025.
How to contact us
If you have questions about our Privacy Policy or the data we hold on you, contact:
E-mail: info@thesocialgrove.com
How to contact the appropriate authority
If you feel we have not addressed your concern satisfactorily, you may complain to the Information Commissioner’s Office: https://ico.org.uk